Frequently asked questions
For sellers
Did you find yourself wondering about something in our process? This is the place we address some of the common questions that customers like you may have about SYPAC.
If you don't find the answer you're looking for, please feel free to contact our support team for further assistance.
1. What is SYPAC?
SYPAC is a centralised platform designed to simplify the process of purchasing construction materials. SYPAC connects customers with producers, sellers, and transportation companies, offering an efficient platform to easily browse, select, and order bulk construction materials. Our aim is to streamline the procurement journey and provide a seamless experience for our customers.
2. How can I showcase and sell my construction materials on SYPAC?
Selling your construction materials on SYPAC is a piece of cake. Whether you're a producer or a seller/reseller, you can effortlessly create and manage product listings on our platform. Showcase your materials with comprehensive information, including product details, certificates, images, and pricing. It's a seamless way to connect with potential buyers.
3. Can I directly interact with customers on SYPAC?
At SYPAC, we streamline communication between customers and producers through our platform. Here, you can furnish comprehensive product details, specifications, and images. Ensuring that customers have all the necessary information to make well-informed buying decisions is at the heart of what we do.
4. How do I get notified of a new order?
You will get a notification through SYPAC application and may also choose to get notified via email.
5. How can I ensure timely payments for my sales?
With SYPAC, you can shift your focus to your core business and say goodbye to the challenges of payment delays and uncertainties. We assure you of prompt payment for your sales. Rest assured, you can channel your energy into your business, knowing that your earnings will be settled on time.
6. Can I set prices for construction materials?
Of course, price, quality, minimum and maximum order amounts and all other factors are fully in your control.
7. Can I manage my inventory and track sales on SYPAC?
Certainly! SYPAC equips you with robust inventory management tools for precise tracking and streamlined control of your products. Keep a close eye on your sales, delve into order specifics, and maintain an accurate inventory overview. This ensures perfect organisation and a seamlessly efficient fulfilment process.
8. Can I access analytics and insights about my sales performance?
Indeed! At SYPAC, we equip you with analytics and reporting tools that unveil invaluable insights into your sales performance. Dive into data on completed orders, revenue trends, customer feedback, and beyond. Leverage these insights to fine-tune your operations, drive data-informed decisions, and elevate your sales strategies to new heights.
9. Are there any fees for using SYPAC as a seller?
There are no fees for sellers to use SYPAC. Our platform provides you with an opportunity to showcase and sell your construction materials without incurring any charges.
10. I have my fleet – do I deliver my goods?
Producers who have their own trucks have priority on delivering their goods before independent transporting companies will be approached.
11. Can I connect SYPAC to our API?
Certainly. Get in touch with us and let’s talk about it. We are capable of connecting to major solutions easily.
12. Is there a support team available to assist me as a seller?
Certainly! SYPAC boasts a dedicated support team always at the ready. Whether you're seeking clarity on platform usage, seeking guidance on listings management, or in need of technical aid, our support team is just a message away, fully equipped to provide the assistance you require.